Privacy Policy

PRIVACY POLICY

(Regarding the handling of your personal information) At JVC we understand and respect the importance of your privacy. JVC Europe Limited ("JVC"/"We"/"Us") is notified under the Data Protection Act 1998 (the "Act") and all information provided by you to us is dealt with in accordance with the Act. By using the www.jvceshop.co.uk/www.jvc.co.uk website (the "Website") you consent to the collection and use of the information that you provide in accordance with this Privacy Policy. Further information on the Act and your rights under it is available on the Internet at www.dataprotection.gov.uk.

Cookies

A cookie is a small amount of data sent from our server and stored on your computer's hard drive. By using the website you authorise us (JVC kenwood) to place category 1- strictly necessary cookies and category 2 – performance cookies on your device for analytic and user identification for secure log-in purposes. Your data will be received, processed and held anonymously at all times.

To order products at www.jvceshop.co.uk , you need to have cookies enabled - see the section on browser settings.If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see section on browser settings to find out how disable /enable cookies.

Category 1 Cookies - strictly necessary for the operation of the Website:

Some of the cookies we use are essential for parts of the Website to operate and are already set. These are strictly necessary for the sale of products requested by you and without them the Website cannot operate as intended.

locn : Collecting region code and setting user region.
lang : Collecting language code and setting display language
RFID : User reference id + verification hash collected, for the purposes of session control.
SID : Collects session ID for the purposes of session control.
RVI : Collects list of recently viewed items for the purposes of displaying "recently viewed items" panel.
vbmprods : Collects list of recently viewed items for the purposes of displaying "recommended items" panel.
vbmtracker : Collects recommended items tracking code for the purposes of building "recommended items" data.
newCurr : Collects data on currency to rate against in order to provide an exchange rate
referid : Referral data to track sites that link to Venda
httprefer : Referral data to track sites that link to Venda
Setview : Keeps user's preference for the product information display page.
setViewPerPage : Keeps user's preference for the number of products to view per page.
RSI: Keeps last 3 keyword searches for the purpose of displaying those key words so users can quickly go back to them.
Tracking tags : Analytical services
Quench : First

Category 2 Cookies – Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.

These cookies collect anonymous information on the pages visited.

Using our site indicates that you accept the use of 'Performance' cookies.

Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.

Browser settings:

Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you.

Find out how to disable/enable cookies by clicking on the “Manage Cookies” section of the Interactive Advertising Bureau UK website on the following link http://www.allaboutcookies.org

We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. However information on how to control flash playerprivacy and security settings is available from the Adobe website at: http://www.adobe.com/products/flashplayer/security

Information collected

You authorise Us to use, store or otherwise process any personal information, including but not limited to your name, address, email address or telephone number which personally identifies you ("Personal Information") to enable Us, other JVC group companies, our successors (including the purchaser of the whole or part of our business), or sub-contractors to provide you with the best possible service, inform you of new products, features and services and any other legitimate business objective in accordance with the Act or any other applicable law or regulation.

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Use of your information

We will not sell, rent, trade or transfer your Personal Information.

However, We and other JVC companies may use the Personal Information for the following:

* Administrative purposes and for internal analysis; and
* To send you details of special offers and promotions, news and information about JVC, and other related information (as part of our newsletter or otherwise), to which you have subscribed

Unless you opt out by contacting us as described at the end of this Privacy Policy. In addition to other JVC companies, we may also disclose the Personal Information to third parties and professional advisers acting on our behalf and who are obliged to keep the Personal Information confidential. This is for the express purpose of providing the best quality service. We may be required to disclose your information if required by any applicable law or regulation.

[Any information provided by you in connection with any online transaction regarding your credit or debit card numbers, expiry date and billing or delivery address will be used by Us, or by others on our behalf, to process that transaction only. These details will be encrypted and stored on a secure server by our credit card processing agent. We do not have access to any stored credit card details.]

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Security of Information

JVC has implemented generally accepted standards of technology and operational security in order to protect all Personal Information from loss, misuse, alteration or destruction. All Personal Information will be securely stored and processed by JVC or a third party that we employ to administer our data processing and management. JVC will not warehouse its secure Personal Information in any country outside of the European Community. Please note however that this may be outside of the UK.

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Accuracy of information

You must at all times ensure that the Personal Information you provide is accurate and complete and all registration details (where applicable) shall contain your real name, address and other requested details.

You are solely responsible for your Personal Information and We may take any action with respect to your Personal Information We deem necessary or appropriate if We believe it may cause Us to suffer any loss, liability or commercial damage. Whilst we will take all reasonable steps to protect your Personal Information, We cannot guarantee the security of any Personal Information you disclose online. You accept the inherent security implications of dealing on-line over the Internet and will not hold us responsible for any breach of security.

You can request deletion of all Personal Information relating to the subscription to any JVC email based newsletter, or the entry of any JVC website promotion or competition by sending an e-mail tiled ‘unsubscribe’ to mydetails@jvc.co.uk

Please ensure that the email address from which you send this email is the same one you used to subscribe to the service or promotion in the first place.

If you wish to check, change or delete any other Personal Information held by JVC, for example concerning any customer service correspondence, please email mydetails@jvc.co.uk with full details of your enquiry. For questions relating to our Website Privacy Policy, please email your requests directly to privacy@jvc.co.uk with full details.

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Passwords and account details

User is responsible for maintaining the confidentiality of his or her password, account number, ID and other details (if any) and for all activities under User's account. Any unauthorised use of User's account or other breach of security should be reported to JVC immediately. Your registration and/or subscription is personal to you and you may not disclose or make available your account name, ID or password to others. Any disclosure by you of your account name and password may result in termination of your registration and/or subscription and, where you register for fee/subscription-based content/Services, such termination shall be without refund and may be subject to additional charges based on unauthorised use.

JVC and/or third party providers may make improvements and/or changes in products, support, Services, Utilities, prices and/or other Site content (including these Terms) at any time with or without notice.

JVC may provide notice of changes to these Terms (or other Site content) by displaying notices on this site or other communication means. Users who access this site after changes have been posted on the site or otherwise communicated, shall be bound by such changes as soon as such notices or new Terms are posted to the site or otherwise communicated, even if User does not visit the page on which the change or new Terms are displayed. Frequent review of this site and these Terms is therefore recommended.

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Trademarks

"JVC" is a registered trademark of JVC Kenwood Corporation of Japan. All trademarks, logos, website addresses, product or model names or derivations that describe JVC products, support or services or that contain the word "JVC" that are included in Site content (together, JVC Marks) are trademarks and/or the property of JVC Kenwood Corporation. Any list of JVC trademarks on this site is periodically updated but shall not be taken as an all-inclusive list of JVC trademarks.

Any use of JVC Marks or permutations thereof (except as expressly authorised by JVC in writing) is strictly prohibited.

Other product and company names mentioned in this site may be the trademarks of their respective owners.

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